Not all mental health care is created equal

Woman at a restaurant looking at her phone

Offered by Connecticut General Life Insurance Company or its affiliates.

A person sits at a desk in a dimly lit office, looking at large computer monitors filled with code. The subject’s face is obscured, emphasizing the technology and work environment rather than identity. Cool blue light from the screens contrasts with the warm color of the person’s clothing, creating a focused, nighttime atmosphere. The scene suggests concentrated programming or cybersecurity work in a modern workspace.

Care quality starts with who leads it

Our licensed clinicians and specialized behavioral health experts—not bots—give employees trusted guidance for everyday mental health challenges and help connect them to the right level of care for ongoing concerns. With the knowledge and compassion of our experts, the path to mental health support for any concern becomes clearer.

A man holds a smartphone to his ear while engaged in a phone call. He is wearing a dark turtleneck sweater and glasses, with his face partially obscured. The background shows an indoor setting with soft, neutral colors and a contemporary feel. The close-up composition emphasizes communication and concentration.

“I didn’t realize it would be this easy.”

 

“Honestly, I feel a lot better than I did just an hour ago.”

 

“I really feel like you saved me.”

 

These examples are for illustrative purposes only. They are based on actual customer experiences. Information has been changed to protect privacy. Customer results will vary.

Employees are unique. Their care should be too.

Our behavioral health offering supports all your employees across changing levels of need, with care that starts with clinical expertise and continues to adapt over time.

Two women sit facing each other in a cozy living room, engaged in a serious conversation. The woman in the foreground gestures with her hands while holding a pen and notepad, suggesting a counseling or coaching session. Soft natural light and neutral furnishings create a calm, welcoming atmosphere. The focus is on communication, support, and active listening in a private indoor setting.

Many mental health care models fall short. Take a closer look at what sets us apart:

 

Standard mental health solutions

  • Delays of weeks or months to get care
  • One-time intake that leaves employees to navigate alone
  • Limited provider options that don’t meet personal needs or preferences
  • Employees are forced to repeat their story at every step

Mental health care that's better by design

  • Licensed Clinician Assessment: Care starts with professional expertise.
  • Personalized Health Journeys: Employees are guided to the appropriate level of support.
  • Behavioral Health Centers of Excellence: For complex cases, employees have access to specialized care focused on high-quality outcomes.

And when the signs point to something serious

Our Behavioral Health Centers of Excellence provide specialized care for complex needs—helping reduce unnecessary escalation, protect performance, and support employees across a variety of behavioral health challenges.

 

20% lower admission costs at minimum, helping control spend without sacrificing quality of care.*
A professional woman sits indoors holding a clipboard and pen while speaking to another person. She appears to be explaining or clarifying something with an open hand gesture. The setting looks like an office or counseling space with exposed brick walls and soft natural light. The focus is on communication and support between the two individuals.

Get in touch to experience what better mental health care by design looks like—for your business and your employees.

More ways to better support you

*Cigna Healthcare® 2025 Book of Business claims study (10/1/2023 through 3/31/2025). Costs refer to allowed amounts per admission, readmission rates are 60-day calendar readmissions. Client results may vary.

 

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Disclaimer:

Product availability may vary by location and plan type and is subject to change.  All group insurance policies may contain exclusions, limitations, reduction in benefits, and terms under which the policy may be continued in force or discontinued.  For costs and details of coverage, contact your Cigna Healthcare representative. 

Cigna Healthcare medical products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT), Connecticut General Life Insurance Company, Evernorth Behavioral Health, Inc., Evernorth Care Solutions, Inc., Express Scripts, Inc., or their affiliates, and HMO or service company subsidiaries of Cigna Health Corporation, including Cigna HealthCare of Arizona, Inc., Cigna HealthCare of California, Inc., Cigna HealthCare of Colorado, Inc., Cigna HealthCare of Connecticut, Inc., Cigna HealthCare of Florida, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Indiana, Inc., Cigna HealthCare of St. Louis, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of New Jersey, Inc., Cigna HealthCare of South Carolina, Inc., Cigna HealthCare of Tennessee, Inc., and Cigna HealthCare of Texas, Inc. In Utah, medical products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT). Policy forms: OK – HP-APP-1 et al., OR – HP-POL38 02-13, TN – HP-POL43/HC-CER1V1 et al. (CHLIC); GSA-COVER, et al. (CHC-TN).

Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT.) (CHLIC), Cigna HealthCare of Connecticut, Inc., and Cigna Dental Health, Inc. and its subsidiaries, including Cigna Dental Health Plan of Arizona, Inc., Cigna Dental Health of California, Inc., Cigna Dental Health of Colorado, Inc., Cigna Dental Health of Delaware, Inc., Cigna Dental Health of Florida, Inc., a Prepaid Limited Health Services Organization licensed under Chapter 636, Florida Statutes, Cigna Dental Health of Kansas, Inc. (KS & NE), Cigna Dental Health of Kentucky, Inc. (KY & IL), Cigna Dental Health of Maryland, Inc., Cigna Dental Health of Missouri, Inc., Cigna Dental Health of New Jersey, Inc., Cigna Dental Health of North Carolina, Inc., Cigna Dental Health of Ohio, Inc., Cigna Dental Health of Pennsylvania, Inc., Cigna Dental Health of Texas, Inc., and Cigna Dental Health of Virginia, Inc.  In Utah, all products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT).  CHLIC policy forms: OK –HP-POL899 et al., POL115; OR - HP-POL862 et al., HP-POL121 04-10; TN – HP-POL767/HCDFB-CVR28 et al., HP-POL134/HC-CER17V1 et al.

Cigna Healthcare vision products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT). Cigna Healthcare vision plans are only available to employers who also offer a Cigna Healthcare group medical or dental product to their employees.

Accidental Injury, Critical Illness, and Hospital Care insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT). THESE POLICIES PAY LIMITED BENEFITS ONLY. THEY ARE NOT COMPREHENSIVE HEALTH INSURANCE COVERAGE AND DO NOT COVER ALL MEDICAL EXPENSES. THIS COVERAGE DOES NOT SATISFY THE “MINIMUM ESSENTIAL COVERAGE” OR INDIVIDUAL MANDATE REQUIREMENTS OF THE AFFORDABLE CARE ACT (ACA). THIS COVERAGE IS NOT MEDICAID OR MEDICARE SUPPLEMENT INSURANCE.