Timing (of care) is everything

Connecting employees to mental health support sooner can make a big difference in the road ahead

A person rides a bicycle along a road bordered by dense green trees. The cyclist wears a helmet and a green jacket, carrying a large brown shoulder bag and a basket on the bike. A bright orange diamond-shaped road sign reads "BUMPY TIMES AHEAD" with a wavy line graphic above the text. The sky is overcast, giving the scene a subdued, contemplative mood.

Offered by Connecticut General Life Insurance Company or its affiliates.

Mental health costs grow by the minute

By combining medical, pharmacy, and behavioral claims data, we can help identify early signs of behavioral health needs—even among employees who may never seek care on their own. Which means we can connect people to support sooner, helping reduce disruption, stabilize workforce performance, and avoid higher costs.

A casually dressed man walks a bicycle along an urban street. He wears a green shirt over a white t-shirt while holding the handlebars of the bike. The background shows buildings, trees, and a slightly blurred streetscape, suggesting motion and a city environment. The overall scene feels relaxed and contemporary, with natural daylight and soft focus on the surroundings.
$2,565

savings in medical costs per person among Cigna Healthcare® customers in the 15 months post diagnosis*

35%

productivity improvement when depression is addressed**

Many mental health care models fall short. Take a closer look at what sets us apart:

 

Standard mental health solutions

  • Delays of weeks or months to get care
  • One-time intake that leaves employees to navigate alone
  • Limited provider options that don’t meet personal needs or preferences
  • Employees are forced to repeat their story at every step

Mental health care that's better by design

  • Virtual appointments are often available within days; in-person scheduling supported by Care Navigators
  • Care Navigators who stay involved throughout the entire care journey
  • Provider matching based on specialty, culture, language and preferences
  • True continuity of care with familiar, ongoing support

Earlier support in action

notebook

Identify signs early:

Whole-person data helps highlight individuals who may benefit from support.

indications

Engage proactively:

We reach out to employees before symptoms escalate, removing barriers to care.

money up

Connect to the right support:

Employees are guided to the right level of outpatient care as quickly as possible.

To experience what better mental health care by design looks like, contact us or your broker.

More ways to better support you

*Johana Belton, PhD; Carol Quinlan, MPH; Beth Taylor, PhD et al. Dec. 2022. Association of Outpatient Behavioral Health Treatment with Medical and Pharmacy Costs in the First 27 Months Following a New Behavioral Health Diagnosis in the US. Results may vary.

**Berkeley Executive Education. Impacts of Poor Mental Health on Business. https://executive.berkeley.edu/thought-leadership/blog/impacts-poor-mental-health-business

 

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Product availability may vary by location and plan type and is subject to change.  All group insurance policies may contain exclusions, limitations, reduction in benefits, and terms under which the policy may be continued in force or discontinued.  For costs and details of coverage, contact your Cigna Healthcare representative. 

Cigna Healthcare medical products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT), Connecticut General Life Insurance Company, Evernorth Behavioral Health, Inc., Evernorth Care Solutions, Inc., Express Scripts, Inc., or their affiliates, and HMO or service company subsidiaries of Cigna Health Corporation, including Cigna HealthCare of Arizona, Inc., Cigna HealthCare of California, Inc., Cigna HealthCare of Colorado, Inc., Cigna HealthCare of Connecticut, Inc., Cigna HealthCare of Florida, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Indiana, Inc., Cigna HealthCare of St. Louis, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of New Jersey, Inc., Cigna HealthCare of South Carolina, Inc., Cigna HealthCare of Tennessee, Inc., and Cigna HealthCare of Texas, Inc. In Utah, medical products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT). Policy forms: OK – HP-APP-1 et al., OR – HP-POL38 02-13, TN – HP-POL43/HC-CER1V1 et al. (CHLIC); GSA-COVER, et al. (CHC-TN).

Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT.) (CHLIC), Cigna HealthCare of Connecticut, Inc., and Cigna Dental Health, Inc. and its subsidiaries, including Cigna Dental Health Plan of Arizona, Inc., Cigna Dental Health of California, Inc., Cigna Dental Health of Colorado, Inc., Cigna Dental Health of Delaware, Inc., Cigna Dental Health of Florida, Inc., a Prepaid Limited Health Services Organization licensed under Chapter 636, Florida Statutes, Cigna Dental Health of Kansas, Inc. (KS & NE), Cigna Dental Health of Kentucky, Inc. (KY & IL), Cigna Dental Health of Maryland, Inc., Cigna Dental Health of Missouri, Inc., Cigna Dental Health of New Jersey, Inc., Cigna Dental Health of North Carolina, Inc., Cigna Dental Health of Ohio, Inc., Cigna Dental Health of Pennsylvania, Inc., Cigna Dental Health of Texas, Inc., and Cigna Dental Health of Virginia, Inc.  In Utah, all products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT).  CHLIC policy forms: OK –HP-POL899 et al., POL115; OR - HP-POL862 et al., HP-POL121 04-10; TN – HP-POL767/HCDFB-CVR28 et al., HP-POL134/HC-CER17V1 et al.

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