Supporting your mental health journey, 24/7/365
Find a match.
You can search online or talk to a real person who will help you find a therapist or counselor who is right for you. Choose from providers with a variety of backgrounds, characteristics, languages, locations, and availability. 94% of our members would recommend their in-network provider (based on internal patient recommendation reviews, 2024).
Get an appointment fast.
We often help members get appointments in as little as two days with several provider partners. We can help you with in-the-moment appointment searches and scheduling with timely availability. Or you can access online scheduling options that make getting an appointment easier than ever.
Receive follow-up.
We pledge to follow up on 100% of member interactions. When we help you schedule a therapist appointment, we reach out afterward for feedback. We’re committed to being there for you and seeing you through your mental health care journey.
Get access to convenient clinical assistance.
We provide phone-based clinical assistance at any time of day or night. Following a 45–60-minute phone consultation, our clinician recommends a plan based on an evaluation of what you’re experiencing and how you wish to move forward.
More ways to better support you
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Helping people show up as the best versions of themselves.
Cigna Healthcare combines advanced data analytics with human empathy to improve people’s mental healthcare experiences.
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It’s never too late to call us.
2:00 p.m. or 2:00 a.m., Cigna Healthcare’s licensed mental health therapists are here for you.
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Wellness starts with a healthy mind.
Learn more about how Cigna Total Behavioral Health connects our customers to the care they need.
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Simplifying the mental health journey.
Because accessing care should not be an obstacle to better health.
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Improving mental health care requires access.
Cigna Healthcare is on a mission to connect people to the care they need.
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Mental health support at your fingertips.
Cigna Healthcare’s guided navigation makes it easier to get the mental health support you need when you need it.