Treating the whole person–not just ​the symptoms

A person is seated on a yoga mat in a cozy indoor setting, wearing a light green top. The room features a checkered carpet, a beige sofa with cushions, and warm ambient lighting. The scene conveys a calm and serene atmosphere.

When employees are dealing with health challenges or major life changes, their mental and emotional well-being can be just as affected as their physical health, but too often that support is treated separately. Our model embeds behavioral health into every care journey, ensuring people get the emotional support they need, when and where it matters most.

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Personalized support​

Whether care begins by call, referral, or outreach—employees are met with timely, clinical support from day one.​

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Care at every step​

Employees are paired with a Care Navigator—someone who stays involved, checks in regularly, coordinates care and ensures nothing falls through the cracks.

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Built to adapt

From managing chronic conditions to navigating life events like fertility, our support evolves as employees’ needs do.

Health isn’t one-dimensional. ​
Care shouldn’t be either.​

Supporting chronic conditions ​

Chronic conditions don’t just affect the body—they can also take a toll on mental and emotional health. Our integrated model includes behavioral support from the start.​

Employees managing diabetes, heart disease, or chronic pain get timely access to therapy, personalized care guidance, and consistent follow-up—keeping them engaged, supported, and on track.

 

Supporting women’s whole health​

Women’s physical and mental health are deeply connected—especially during key life moments like pregnancy, caregiving and menopause. We embed behavioral health into our medical programs by design. That means care teams can better identify emotional health needs, coordinate support and help deliver the right care—without delay or disconnect.

A young child in a pink shirt and an adult in a white shirt are sharing a meal of spaghetti in a cozy kitchen setting. The child is holding strands of spaghetti while engaging with the adult. The background features light-colored cabinets, adding a warm and homely atmosphere.

   

What makes our care solutions unique​

100% follow-up

We stay connected after every visit to make sure care plans stay on track and employees feel supported.​

 

2-day average for virtual mental health appointments​

Faster access to virtual care and support, whenever employees need it most.​

 

Dedicated Care Navigators

From the first match to ongoing guidance, our human-led model offers consistent, personalized support.​

Treating the body and the mind​

Behavioral health clinicians work alongside medical case managers to support both emotional and physical needs.

 

Seamless care coordination

Bringing together medical, behavioral and pharmacy support helps ensure employees aren’t left to navigate alone.

   

Better care built around the whole person

Because we embed our industry-leading* behavioral health into everything we do, employees get care that’s built around them—not bolted on. This becomes even more important during moments of major health stress—like a serious diagnosis, chronic pain, postpartum recovery or menopause.

Our Care Navigators help match employees with behavioral health providers based on clinical needs, preferences and specialties—not just availability. And because care is coordinated across medical, behavioral and pharmacy touchpoints, every care journey is supported with consistent, personalized guidance and ongoing support even as, or if, needs evolve.

Two individuals are engaged in a conversation in a contemporary office environment. The setting features wooden furniture and a printer in the background, suggesting a professional workspace. One person wears a green button-up shirt, while the other is dressed in a gray outfit. The image conveys a casual yet professional mood.

    

Get in touch to start experiencing what better by design means for businesses and employees​

    

More ways to better support you

*As of April 2024, based on an internal analysis of behavioral health competitive capabilities; evaluation focused on the combined strength of overall capabilities including 100% follow-up, 24/7 clinical access, navigation and whole person health.  Subject to change.

© 2025 Cigna Healthcare. All rights reserved.

Disclaimer:

Product availability may vary by location and plan type and is subject to change.  All group insurance policies may contain exclusions, limitations, reduction in benefits, and terms under which the policy may be continued in force or discontinued.  For costs and details of coverage, contact your Cigna Healthcare representative. 

Cigna Healthcare medical products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT), Connecticut General Life Insurance Company, Evernorth Behavioral Health, Inc., Evernorth Care Solutions, Inc., Express Scripts, Inc., or their affiliates, and HMO or service company subsidiaries of Cigna Health Corporation, including Cigna HealthCare of Arizona, Inc., Cigna HealthCare of California, Inc., Cigna HealthCare of Colorado, Inc., Cigna HealthCare of Connecticut, Inc., Cigna HealthCare of Florida, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Indiana, Inc., Cigna HealthCare of St. Louis, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of New Jersey, Inc., Cigna HealthCare of South Carolina, Inc., Cigna HealthCare of Tennessee, Inc., and Cigna HealthCare of Texas, Inc. In Utah, medical products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT). Policy forms: OK – HP-APP-1 et al., OR – HP-POL38 02-13, TN – HP-POL43/HC-CER1V1 et al. (CHLIC); GSA-COVER, et al. (CHC-TN).

Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT.) (CHLIC), Cigna HealthCare of Connecticut, Inc., and Cigna Dental Health, Inc. and its subsidiaries, including Cigna Dental Health Plan of Arizona, Inc., Cigna Dental Health of California, Inc., Cigna Dental Health of Colorado, Inc., Cigna Dental Health of Delaware, Inc., Cigna Dental Health of Florida, Inc., a Prepaid Limited Health Services Organization licensed under Chapter 636, Florida Statutes, Cigna Dental Health of Kansas, Inc. (KS & NE), Cigna Dental Health of Kentucky, Inc. (KY & IL), Cigna Dental Health of Maryland, Inc., Cigna Dental Health of Missouri, Inc., Cigna Dental Health of New Jersey, Inc., Cigna Dental Health of North Carolina, Inc., Cigna Dental Health of Ohio, Inc., Cigna Dental Health of Pennsylvania, Inc., Cigna Dental Health of Texas, Inc., and Cigna Dental Health of Virginia, Inc.  In Utah, all products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT).  CHLIC policy forms: OK –HP-POL899 et al., POL115; OR - HP-POL862 et al., HP-POL121 04-10; TN – HP-POL767/HCDFB-CVR28 et al., HP-POL134/HC-CER17V1 et al.

Cigna Healthcare vision products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT). Cigna Healthcare vision plans are only available to employers who also offer a Cigna Healthcare group medical or dental product to their employees.

Accidental Injury, Critical Illness, and Hospital Care insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT). THESE POLICIES PAY LIMITED BENEFITS ONLY. THEY ARE NOT COMPREHENSIVE HEALTH INSURANCE COVERAGE AND DO NOT COVER ALL MEDICAL EXPENSES. THIS COVERAGE DOES NOT SATISFY THE “MINIMUM ESSENTIAL COVERAGE” OR INDIVIDUAL MANDATE REQUIREMENTS OF THE AFFORDABLE CARE ACT (ACA). THIS COVERAGE IS NOT MEDICAID OR MEDICARE SUPPLEMENT INSURANCE.